As a professional customer tracing agency, our aim is to reconnect our clients with their customers. Our team of tracing agents will process customer data through credit bureau agencies and will speak with local sources to verify if the addresses we are receiving are correct.
Our reports that we return to our clients are therefore 100% accurate. Our ability to reconnect our clients with their customers results in them having a higher debt recovery rate across all of the sectors that they operate in.
All of our tracing enquires are conducted within the Credit Services Association (CSA) guidelines, Financial Conduct Authority (FCA) guidelines and the Data Protection and Information Commissioners Office (ICO) guidelines