Compliance

Our clients reputation is as important as ours so it is essential that all of our companies processes are both compliant and transparent. All of our tracing enquires are conducted within the Credit Services Association (CSA) guidelines, Financial Conduct Authority (FCA) guidelines and the Data Protection and Information Commissioners Office (ICO) guidelines.

Our Policies

  1. Anti Bribery
  2. Business Continuity & Recovery Plan
  3. Business Ethics
  4. Complaints Procedure
  5. Disciplinary Procedure
  6. Password Protection
  7. Principles of Trace Codes of Conduct
  8. Technology & Data Disposal
  9. Treating Customers Fairly
  10. Data Protection
  11. Phase 2 PIA Assessment
  12. Privacy by Design

Licences and Certifications

  1. Credit Services Association certificate
  2. Certificate of Incorporation
  3. Information Commissioners Office
  4. Indemnity Insurance
All of the above policies and certificates are available upon request.
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